At https://kayaks.storysurge.net, often referred to as kayaks (‘the Company’ or ‘we’), your privacy and the protection of your data are of utmost importance. This Privacy Policy is designed to provide detailed information on how we handle personal data in a manner compliant with numerous privacy laws and regulations, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Act respecting the protection of personal information in the private sector (Law 25), the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.
This policy is applicable to all interactions with our website, applications, services, and products. Please be aware that this privacy policy does not extend to external third-party platforms, applications, products, or services that you may access through links on our platform, each of which will have its own privacy policy.
Our privacy policy covers the following processing activities:
- Using our applications and services as a registered user
- Visiting any of our websites that fall under this Privacy Statement
- Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS
We collect various categories of Personal Data in the course of providing our services. This includes:
- Account information to manage your user profile and access our services
- Payment information for transaction processing
- Financial details relevant to accounting and billing
- Purchase history and preferences to enhance service delivery
- Mobile device identifiers for app functionality and optimization
- Location data, where necessary for location-based services or for improving our services
- Feedback you provide us to improve our offerings
- Social media information if linked to our services for social features
- Product information that you may purchase or inquire about
This personal data is collected through various means, including direct user input, interactions with our services, and automated technologies such as cookies. Additionally, we may receive personal data from third parties, which will be subject to their respective privacy policies.
Our website uses cookies to improve your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users have the option to control non-essential cookies through our integrated Cookie Manager.
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we take steps to delete or anonymize it.
To protect your personal data against unauthorized access and loss, we implement organizational safeguards and security measures in line with industry standards. This includes encrypted communication and employing secure third-party processing services.
We recognize the importance of protecting children’s privacy. Therefore, we do not knowingly collect personal data from children under the age of 18.
As a user, you have rights that may pertain to your personal data under certain laws. These rights can include accessing, rectifying, or deleting your personal data, requesting restrictions on its processing, or obtaining a copy of your data in a structured format. You also have the right to object to certain types of processing and the right not to be discriminated against for exercising your privacy rights. If you wish to exercise any of these rights, please reach out to our privacy team.
This Privacy Policy may be updated from time to time. Any changes will be communicated through updates on our website.
For any inquiries, unsubscribe requests, or data-related concerns, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website.